EFFECTIVE DATE NOVEMBER 18, 2015
Please understand that by setting up an account or registering with us and providing us with your contact information, you are authorizing us to communicate with you (electronically or otherwise) regarding our products, promotions, or other subjects we believe may be of interest to you.
NOTE REGARDING ADULT AUDIENCE
THIS SITE IS INTENDED ONLY FOR RETAILERS, WHOLESALERS AND DISTRIBUTORS WHO ARE 21 YEARS OF AGE OR OLDER (“ADULTS”, FOR PURPOSES OF THIS POLICY). NTC DOES NOT MARKET, SELL, ADVERTISE, OR PROMOTE ITS PRODUCTS TO YOUTH. BECAUSE WE TAKE THIS POLICY VERY SERIOUSLY, ANY PERSONAL INFORMATION YOU MAY PROVIDE MAY BE SHARED WITH ONE OR MORE THIRD-PARTY AGE VERIFICATION FIRMS IN ORDER TO CONFIRM THAT YOU ARE OLD ENOUGH TO PURCHASE FROM THE SITE AND HAVE ALL APPLICABLE DOCUMENTATIONS FOR RESALE. IF WE SUSPECT OR DETERMINE THAT YOU ARE NOT AN ADULT OR DO NOT CONTAIN THE PROPER DOCUMENTATION, YOU WILL BE DENIED THE ABILITY TO CREATE AN ACCOUNT AND ANY INFORMATION YOU HAVE SUBMITTED WILL BE NOT BE STORED.
HOW WE COLLECT INFORMATION
We collect personally identifiable information that you voluntarily provide to us.
WHAT WE COLLECT AND HOW WE USE IT
User Accounts. You may set up a password protected user account in which you provide personal information as set forth below. All account information is on a secure network. You will have the ability to review and update your information at any time.
Purchase Information. The above information you provide may be used in connection with your purchases. Your secure account will allow you to review past orders, edit account details, and re-order from past orders. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Credit/Debit Card Information. All order transactions, including your payment information such as credit and debit cards are processed through a payment service provider and are not stored or processed on our servers. Such information is solely used by our providers to process your order. We work with our payment processing vendors to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
Adult Status. We collect information about your date of birth to verify your status as an adult as well as all necessary documentation to confirm your ability to resale products from TPB Marketplace.
Your Preferences. In addition to collecting your name and contact information, we MAY collect personal information you provide such as gender and attitudes and preferences regarding our products. We MAY collect such information for a variety of reasons, including as part of our ongoing efforts to provide superior customer service, improve our customer's shopping experience and to communicate with our customers about our products, services and promotions, including those that we believe may be of particular interest to you based on information we have collected.
Sweepstakes and Surveys. We may collect and save information you provide to us when you participate in a sweepstakes, promotion or survey. We use this information to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests. In addition, we maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this Site and to provide you with offers, promotions or information that we believe may be of interest to you.
Use of the Site. We also monitor use of the Site and traffic patterns to improve the Site design and the products and services we offer as well as to determine what offers, promotions or information to send to you.
If you reside in California, once each year, you have the right to submit a request asking if we have your shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email to firstname.lastname@example.org or write to us at Turning Point Brands 5201 Interchange Way Louisville, KY 40229 . Indicate in your email or letter that you are a California resident requesting a "California Shine the Light" inquiry.
SHARING YOUR INFORMATION
Unless you request us to do so, with the following limited exceptions, we will never share or sell your personal information:
Service Providers. We contract with other entities to perform services on our behalf, including payment processing and calculation of taxes payable. Such entities may have access to your personal information, but they are only permitted to use it for the purpose of providing services for us.
Business Transfers. In the event a portion or all of our business is sold or merged with another entity, your personal information may be transferred to the other entity as a part of the business transfer or merger.
Legal Matters. We may disclose information about you if we have a good faith belief that it is necessary in order to: (a) protect and defend the rights, property or safety of NTC, other visitors to this Site, or the public; (b) enforce the Site's Terms and Conditions of Use or (c) respond to claims that any content violates the rights of third-parties. We may also disclose information as we deem necessary to satisfy any applicable law, regulation, legal process, or governmental request.
ACCESS TO AND AMENDMENT OF INFORMATION
INFORMATION STORAGE AND SECURITY
This Site and all information you voluntarily submit is collected, stored, and processed in the United States. We use reasonable physical, electronic, and administrative security procedures and practices appropriate to the nature of the information to protect any personal information that we maintain from unauthorized access, destruction, use, modification, or disclosure.
The website is scanned on a regular basis for security holes and known vulnerabilities, and software updates and patches are applied automatically in order to make the site as safe as possible for its visitors.
Site visitors' personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
Regardless of the effectiveness of our security measures, no security system is completely impenetrable. There are security and privacy limitations that are beyond our control. Any information you transfer to use, you do so at your own risk. Accordingly, we cannot guarantee the security of our database or any communication you may send to us.
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.